Privacy Policy

1. Introduction

MatrixIQ (“we”, “us”, or “our”) is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website, interact with us, or use our services.

2. Who We Are

MatrixIQ is a [describe nature of the business, e.g. technology and analytics company], based in the United Kingdom. Our website address is: https://matrixiq.com/.

3. Information We Collect

We may collect and process the following types of personal data:

  • Contact details: such as name, email address, phone number.

  • Technical data: including IP address, browser type, operating system, and interaction with our website.

  • Usage data: such as pages visited, time spent on the site, and navigation patterns.

  • Communication data: information provided when you contact us via forms, email, or phone.

4. How We Use Your Data

We use your data to:

  • Provide and improve our services.

  • Communicate with you about your enquiries or our offerings.

  • Comply with legal obligations.

  • Monitor website performance and usage trends.

5. Legal Bases for Processing

We process your personal data under the following lawful bases:

  • Your consent (e.g. subscribing to updates).

  • Contractual necessity (e.g. when delivering services).

  • Legal obligations.

  • Our legitimate interests, where these do not override your rights.

6. Data Sharing

We may share your data with:

  • Trusted service providers who assist us in operating our website or conducting our business.

  • Regulators, law enforcement, or other bodies if required by law.

We do not sell your personal data.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

8. Your Rights

You have the right to:

  • Access the data we hold about you.

  • Request correction or deletion.

  • Object to processing or request restriction.

  • Withdraw consent at any time.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

9. Data Security

We implement appropriate security measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with a revised “last updated” date.