Overview
Keep technicians safe and schedules reliable
Trusted by industry leaders
Benefits of utility fleet management
Live tracking across fleet and field
Give dispatch a live view of every vehicle, technician, and asset with utilities asset tracking. Pinpoint the closest available technician in seconds during an outage, cut delays with real-time ETAs, and keep customers informed without extra calls to the office.
Support road safety and driver performance
Track driving behaviour to reduce the risk of accidents. Incident alerts and video retrieval help exonerate drivers from not-at-fault incidents and keep insurance costs down. Safety scorecards and reporting tools flag trends across your fleet, recognise safe driving, and help you demonstrate compliance with regulatory requirements across the utilities sector.
Asset monitoring and theft prevention
Keep tools and equipment secure with utilities asset tracking and be alerted to unauthorised movement in real time. Location data, usage tracking, and tamper alerts help you spot theft early and recover assets fast if they’re taken off-site.
Reduce fuel and maintenance costs
Cut fuel waste with idling analytics that pinpoint truly unproductive idling, backed by real-time driver alerts and coaching to build better habits. Over-the-air engine diagnostics catch fault codes early, so you can service vehicles before they break down and avoid unplanned downtime.
Integrate your existing systems
Connect Matrix iQ with the utility management platforms you already run, centralising data in one place, while cutting out manual processes across your team.
Proof of service
Respond to false claims and service disputes fast with verified location history and HD video footage. Know exactly where a technician was and when, giving you the evidence to resolve disputes and protect your reputation.
Multi-industry expertise
Matrix iQ has spent years working alongside water, gas, power, and telecoms providers and other field services, giving utility providers the tools to dispatch fast, increase customer satisfaction, and keep technicians safe.
Mixed fleet and asset solutions
Utilities operations run mixed fleets by necessity, alongside specialist tools and assets that need tracking for safety and utilisation. Matrix iQ consolidates tracking within a single platform, giving operators one consistent source of data.
Trusted provider
Matrix iQ has been delivering fleet and asset tracking technology since 2001, giving utility providers a dependable source of data to back up compliance, resolve disputes, and stand behind their service record.
FAQ
Utilities asset tracking and telematics FAQs
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What is fleet tracking for utilities?
Fleet tracking for utilities is the use of telematics and asset tracking technology to monitor vehicles, technicians, and equipment across water, gas, power, and telecoms operations. It gives utility providers real-time visibility into where teams are, how vehicles are performing, and whether assets are secure, all in one platform. -
What are the benefits of utilities asset tracking?
Utilities asset tracking helps operators dispatch faster during outages, protect high-value tools and equipment from theft, and improve utilisation and job schedules through more complete visibility of an operation. -
Do your solutions help reduce insurance claims?
Yes. Driver behaviour tracking, incident alerts, and on-demand video retrieval help exonerate drivers from not-at-fault accidents and give insurers the evidence they need to settle claims fairly. Reducing risky driving behaviour across your fleet also lowers the likelihood of accidents in the first place. -
Can you integrate with existing utilities management systems?
Yes. Matrix iQ uses API integrations to connect to utility management platforms you already run, centralising data in one place, and cutting out the manual processes that come with switching between separate systems.
